Wild West Wins Casino Terms of Use

These terms and conditions describe the rules that govern your use of the Wild West Wins platform and set out the relationship between us and our users. We provide online casino services and related activity through our website and mobile site; by registering an account you agree to follow these terms and any additional rules that apply to specific services, promotions or payment methods.

Account responsibilities

You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account. Accounts must reflect accurate personal information and may be restricted, suspended or closed if we suspect fraud, misuse, multiple accounts, or breaches of these terms. We may require you to verify your identity, address or payment details at any time before processing withdrawals or allowing further play.

Verification and security

Verification may include providing identity documents, proof of address and payment method evidence. We use verification to comply with our procedures and to protect customers. If you refuse or fail to complete checks within a reasonable time, we may limit account activity including deposits and withdrawals.

Eligibility requirements

To open an account you must be at least 18 years old and located in a jurisdiction where our services are permitted. Some countries are restricted from registering; examples cited by our service documentation include Albania, Belgium, Bulgaria, Croatia, Denmark, Estonia, France, Hungary, Italy, Malaysia, Romania, Russia and Serbia. Eligibility can vary by product and promotion.

Acceptable platform use

Users must not attempt to manipulate games, interfere with other accounts, use bots or engage in chargeback abuse. Collusive or fraudulent behaviour may lead to account closure, confiscation of winnings and referral to relevant authorities. Reasonable use policies apply to promotions and free-play activity.

General bonus and promotion rules

All bonuses and promotions are subject to specific terms which form part of these conditions. Wagering, maximum bet limits and game contribution rules will be stated on each offer. For example, certain promotions carry a 65x wagering requirement; any such figure will be made clear on the promotion page. Cashing out before meeting promotion requirements will forfeit remaining bonus balances and related winnings.

Deposits and withdrawals

Deposit and withdrawal options, minimums and fees depend on the payment method selected. Some offers require a minimum fund - for example a £10 minimum for certain welcome offers - and specific deposit types may incur charges. A transactional fee of £2.50 has been applied to some pay-by-mobile deposits and to certain withdrawals where indicated in our banking terms. Withdrawals are subject to verification checks and processing times may vary.

Dispute resolution

If you have a complaint please contact our support team so we can investigate. We aim to resolve disputes promptly and fairly. If a resolution cannot be reached, parties may seek independent advice or use mediation in line with applicable law. For support contact [email protected].

Updates to terms and conditions

We may amend these terms from time to time. Changes will be posted on-site and, where appropriate, notified to account holders. Continued use of the site after changes means you accept the revised terms. For clarity about how changes affect you, refer to the site notices or contact our team at [email protected].

These terms apply to our services provided under the WildWestWins brand and related trading names such as WildWest Wins. Please review them regularly and play responsibly.